When you use the Services you may also be subject to the privacy policies of our customers or third party service providers with respect to their use and collection of your personal information.
We collect (i) information provided by you when you register for one or more of our Services such as your name, email address or telephone number; (ii) information we obtain from your use of our Services such as server log information (e.g., your queries, phone number and internet protocol address), device-specific information (e.g., your hardware model, operating system version, unique device identifiers and mobile network information including phone number), and physical location information collected from GPS location data and mobile wireless access points; (iii) information we collect during your grocery shopping sessions such as shopping list contents and ecommerce purchases; (iv) information provided by you when you participate in any promotions or contests offered by us or one of our affiliates; (v) information provided by you when offering feedback or completing profile forms; and (vi) loyalty card purchase information provided to us by our retailer clients.
We use both session cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies also enable us to track and target the interests of our users.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As noted above, this will restrict the online Takeoff services you can use.
We employ some third-party services to help us understand the usage of Services, and these third-parties may also deploy cookies on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site — you can learn more about information that Google may collect here.
All the information we collect via our website, products and services, or through correspondence with you is used by Takeoff to operate and improve The Services we offer you. We are committed to using your personal information only for:
After you have registered to use Services provided by Takeoff on a grocery retailer’s site, you will be provided with access to an “Account” page that will allow you to tailor your communication preferences.
To change your preferences simply click “Sign In” on the top menu bar. Once you have signed in you will see a “Account” link on the menu bar. Under “General Information” If you do not want to receive certain commercial communications from us, please select or unselect your choices by using the boxes available on that page.
From time to time, we may contact you by email, telephone or SMS for customer service or satisfaction purposes.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our Services.
As a provider of eCommerce solutions to the grocery industry, we pass your personally identifiable information to our retailer partners on whose behalf we host or provide digital services. In addition, we may share your personally identifiable information with third party vendors that support our Services (e.g., email services or customer support tool provider) or our retailer partners’ services. We will never pass your personally identifiable information to anyone else, except to any successor to our business.
We may also share aggregated, non-personally identifiable information publicly and with third parties.
Takeoff may display targeted advertisements based on non-personally identifiable individual activity. Takeoff does not provide any personally identifiable information to the advertiser when you interact with or view a targeted ad.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We reveal only the last four digits of your credit card or debit card number when confirming an order. We also display the last four digits of your credit card on your receipt. These details are stored on our system but the full credit card number is never stored on any of our systems.